The hotel is characterized by its tasteful design and cleanliness, and by the friendliness and helpfulness of its staff. The rooms are nice and spacious, with comfortable beds and cushions. And the restaurant serves great food. The surrounding area is attractive. It’s very convenient that you can catch Bus 82 and get to the Complutense university and as far as Moncloa, from which you can take the metro to any point in town, all for just one and a half euros.
Gordon
жовтень 2024 р.
The service and friendliness of the staff was impeccable. They provided me with the upmost care during my stay,
Sarine
березень 2025 р.
The stuff are marvelous they just want to help u with a big smile I like the garden at the hotel the room are huge very clean.
Emad
жовтень 2024 р.
The location neighbourhood was very quiet, room was spacious, bed was moving from the wall but was comfortable breakfast was good, hot food, cereal ,and selection of fruits was available. You can catch the Bus 133 and 83 bus stop are about about 6-8mins walk, if you are going towards Callao and also to get on the Metro. Staff at the reception Alejandro,was very proffessional,welcoming and helpful
Felicia
січень 2025 р.
Loved our suite and fab breakfast. Yes location isn't the best but a lot more room for your money and is still cheaper to get taxis than pay city center prices for a tiny room . We got a taxi to the metro in the day and taxis at night . Tha nkyou for my birthday cake and carva 😊
Louise
березень 2024 р.
All the staff we came into contact with were welcoming, friendly and ensured we enjoyed our stay. Excellent bus service to and from City Centre,
James
жовтень 2023 р.
Breakfast is good. There is fruit variety but not of vegetables. The location and hotel itself are very quiet. The room is spacious. Wifi works well all over the place. Breakfast price is reasonable.
Luis
травень 2023 р.
the location was amazing, only 15 min from the airport (costs only 32€), the check-in was super quick and easy, the staff were friendly and kind. the room itself was nice, very comfortable bed and the balcony was amazing, very clean and tidy. the location itself is great, only 5 min walk to the bus station and same for supermarket. overall, we were very pleased with our stat and we will definitely return here in the future.
Tariq
листопад 2022 р.
I had problem with my car rental that I rent for 3rd Nov. I had voucher and full payment from the application, but the car didn't show up on the time being (08.00). Lucky the guest want to use car on 10.00, so I have time to find out solution. It was the Reception staff name Rachel that helped me sincerely, she helped me call the car company and find out the problem that they didn't get the confirmation from the application. After Rachel explain and mention the voucher and payment proof, the car come to hotel right in time at 10.00. I can't speak Spanish.. I can't do anything if Rachel didn't help me. Thanks for her willingness to help that I appreciate very much.
Ribka
грудень 2022 р.
It’s a very cozy, neat and pleasant hotel in a very calm neighbourhood. They’ve got a minibar that also serves their guests. My wife loves it so much. One of the best hotels we’ve stayed in Europe. We’re definitely choosing Eurostars again whenever we’re visiting Madrid
Michael
вересень 2024 р.